Creators Club Terms & Conditions

Welcome to the Luvo Creators Club program. 

The Creators Club is organised by Luvo Store Pty Ltd. When we refer to "you" or "your" we mean you, the person accessing these terms and conditions (the “Terms”). When we refer to "us" or "we" we mean Luvo Store Pty Ltd. These Terms govern your participation in the Club and by participating in the Club, you agree to be bound by these Terms.


To participate in the club, you must be at least 16 years old and a legal resident of Australia. If you are at least 16, but less than 18 years old (or the age of majority in your location), you must also have the consent of a parent or guardian before enrolling in the club and your parent or guardian must read and agree to these terms. By enrolling and participating in the Club, you confirm that you meet these eligibility requirements.


If you meet the eligibility criteria above, you can join the Club by filling out a registration form here. Only one account is allowed per individual. If you join the Club, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form. 


We reserve the right to distribute the rewards offered as we see fit. Rewards are not guaranteed, they are reserved for the content that we approve only.


By joining the Club and submitting any content you're giving us the right to edit, use and distribute your content across any and all of the platforms we use, as we see fit. Any content that is submitted through our Creators Club Program belongs entirely to us and we reserve the right to use this content in any way that we see fit.


Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any matter in respect of which it would be unlawful for us to exclude or restrict our liability.

Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited, including under the Australian Consumer Law.  To the maximum extent permitted by law, our liability for any failure to comply with any such right or remedy, guarantee, warranty or other term or condition is limited to (at our option): (a) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired; and (b) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again.

To the extent permitted by law and subject to the above paragraph, our aggregate liability to you in respect of any loss or damage suffered and arising out of or in connection with these Terms, whether in contract, tort (including negligence) or for breach of statutory duty, or in any other way, shall not exceed the amount of $100.


Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.  If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.


Should you have any questions about these Terms or the Club or have any reasons for a complaint you can contact us by clicking here.