Contact us

Contact Us

If you seeking an update on your order please click the on 'Tracking' page on the main menu, or click here.


So we may assist you faster, please provide the following information:

1. Order Number

2. Reason for enquiry

3. If your enquiry is about a tracking number, please check your inbox and spam folders first for any dispatch emails from Luvo Store. Orders are usually dispatched within 3 business days. 

3. If the enquiry is about a faulty item, please provide photograph / video evidence so that we may assist you faster.